So I’m irritated today and this post may or may not be politically correct. Okay actually it just probably won’t be at all. Any company that has outsourced their customer service department has absolutely no interest in actual customer service. They care more about cheap labor and having the calls answered. Other than that there is really no point at in calling them, rarely will you get anywhere and if you do it’s probably going to take awhile. Never in my life have I had to say excuse me so many times and just for kicks I would correct their grammar, it’s really fun to confuse someone who barely understands the language that they are speaking. Try it sometime, just say “Didn’t you mean ____?”. They will sit there for a good 5 minutes trying to figure out what you are asking. Oh the joys, but at least I never have to call that company again. Ever. I think that eventually I will be sitting in a house with no phone, no Internet, no electricity and no water if everyone and their brother keeps outsourcing customer service.
So what’s your customer service nightmare?
