So I’m irritated today and this post may or may not be politically correct. Okay actually it just probably won’t be at all. Any company that has outsourced their customer service department has absolutely no interest in actual customer service. They care more about cheap labor and having the calls answered. Other than that there [...]
Entries from March 2008
March 22, 2008
The World is Flat
I’ve heard a lot about this book and I picked it up today. I’ve only made it through the first few pages but so far so good, his picture of India was very similar to my own experience there. Yeah that time when I went there to train people to take my job, in my [...]
March 21, 2008
Were you surprised?
I was. It was amazing to me all of the companies that I’m just going to have to stop doing business with. Harsh? Perhaps. I’m only one person, I get that. But change has to start somewhere. I can’t sit by and support a company that doesn’t want to support it’s customer base. I’ve dropped [...]
March 21, 2008
Who’s doing it?
One day I will get really ambitious and update with links. But for now this will just have to do. Drum-roll please…….here is my most up to date list of the US companies who are sending jobs overseas. It started with call centers, then moved up to IT, now it’s taken on a whole new [...]
